Frequently Asked

Questions

  1. What is shared supportive housing?

    Shared supportive housing is a living arrangement where individuals share a home while receiving supportive services to help them maintain housing stability and achieve their goals. It provides a community environment for individuals facing homelessness, mental health challenges, or other barriers to stable housing.

  2. Who is eligible to participate in the shared housing program?

    Eligibility criteria for shared supportive housing may vary depending on the program and funding sources. Generally, individuals who are experiencing homelessness, have a history of mental illness, substance use disorder, or other challenges that impact their housing stability may qualify for shared supportive housing. You must also be fully independent and able to care for yourself as this is NOT an assistive living community nor do we offer nursing services.

  3. What services are offered in the shared housing program?

    Supportive services may include case management, counseling, community events, life skills training, assistance with accessing resources such as healthcare and benefits, and coordination of care with other service providers.

  4. Is shared housing affordable?

    Program fees are set at a percentage of the participant’s income or based on a fixed rate. Additionally, participants may be eligible for housing subsidies or vouchers to help cover the cost of program fees. Program fees are non-refundable.

  5. What amenities are included in the shared housing program?

    Amenities in the shared housing program may vary depending on the property and program. Common amenities may include furnished bedrooms and living spaces, kitchens, bathrooms, laundry facilities, outdoor areas, and access to supportive services on-site or nearby. All utilities are included in the program fee as well.

  6. How can I apply for the shared housing program?

    To apply, individuals will need to contact the program provider directly or be referred by a social service agency, healthcare provider, or community organization. The application process will involve completing an intake assessment, providing documentation of eligibility, and participating in interviews or screenings.

  7. How long can I stay in the program?

    The length of stay will vary depending on individual needs, program requirements, and available resources. Some programs may offer short-term transitional housing while others provide longer-term support with the goal of helping participants achieve housing stability and independence. Placement at Norris Haven is 100% voluntary and program participants may exit at any time.

  8. How do I apply to the program?

    To apply for housing, contact the program provider directly or be referred by a social service agency, healthcare provider, or community organization. Application processes will involve completing an intake assessment, providing documentation of eligibility, and participating in interviews or screenings.

  9. Is the shared housing program safe?

    Yes, shared supportive housing is designed to provide a safe and secure living environment for participants. Norris Haven implements safety measures such as regular property maintenance, security protocols, and staff oversight to ensure the well-being of program participants. There is also 24/7 surveillance of all properties via cameras in the common areas.

  10. Do you provide housing for families?

    At this time we do not have housing available for families or women with children. Our program is catered to single independent adults. We recommend contacting local social service agencies, homeless shelters, housing authorities, or community organizations if you require family housing.